Privacy policy
Last updated: June 29, 2026
Dovren operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dovren is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
- From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending marketing communications and displaying advertisements for products or services on our Services or third-party websites.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure shopping experience, detect and prevent fraud, investigate unlawful activity, and secure our Services.
Communicating with You
We use your personal information to provide customer support, respond to inquiries, and maintain our relationship with you.
Legal Reasons
We use your personal information to comply with applicable laws, respond to legal requests, participate in legal proceedings, and enforce our policies and terms.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:
- With Shopify, vendors, and service providers that assist with payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
- With business and marketing partners for advertising and promotional activities.
- When you direct us, request us, or consent to the disclosure of information to third parties.
- With affiliates and members of our corporate group.
- In connection with mergers, acquisitions, bankruptcy proceedings, or to comply with legal obligations and protect our rights.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services.
Information submitted through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.
To learn more about how Shopify uses your personal information and the rights you may have, please visit Shopify's Consumer Privacy Policy and Privacy Portal.
Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies and terms of those third-party websites before providing any personal information.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to remove such information.
As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under 16 years of age.
Security and Retention of Your Information
No security system is completely secure, and we cannot guarantee absolute security.
The length of time we retain personal information depends on factors such as operational needs, legal obligations, dispute resolution requirements, and enforcement of agreements and policies.
Your Rights and Choices
Depending on your location, you may have some or all of the following rights:
- Right to Access / Know
- Right to Delete
- Right to Correct
- Right of Portability
- Right to Opt Out of Sale or Sharing for Targeted Advertising
- Right to Restrict Processing
- Right to Object to Processing
- Right to Withdraw Consent where consent is relied upon
You may exercise your rights by contacting us using the contact information provided below.
We may need to verify your identity before processing your request.
We will not discriminate against you for exercising any privacy rights available under applicable law.
Complaints
If you have concerns regarding our handling of your personal information, please contact us using the information below.
Depending on your jurisdiction, you may also have the right to submit a complaint to your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence.
Where required, we rely on recognized transfer mechanisms, including Standard Contractual Clauses or equivalent safeguards, to protect transferred personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page, and the "Last updated" date will be revised accordingly.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us using the information below.
Store Name: Dovren
Legal Representative: Sheila Martin
Email: admin@dovren.shop
Phone: +1 (541) 531-8956
Business Address:
29450 Ellensburg Ave
Gold Beach Oregon 97444
United States